Terms of Service
1.1 Booking Process
- All bookings are subject to availability.
- A confirmation email or SMS will be sent once your booking is processed.
1.2 Vehicle Usage
- The rented vehicle must be returned in the same condition it was delivered, excluding normal wear and tear.
- The renter is responsible for any damages, fines, or violations incurred during the rental period.
1.3 Insurance
- Comprehensive insurance is provided, but excess charges may apply for damages not covered under the policy.
- Additional coverage options can be purchased at the time of booking.
1.4 Late Returns
- Late returns may incur additional charges as outlined in the rental agreement.
- Customers are advised to inform One11 in advance if they anticipate delays.
1.5 Maintenance and Repairs
- Any mechanical issues should be reported immediately.
- Unauthorized repairs are prohibited and may result in additional charges.
2. Contact Us
If you have any questions or concerns about this Privacy Policy, User Agreement, Refund and Exchange Policy, or Terms of Service, please contact us at:
- Phone: +971 56 111 1884
- Email: info@one-11-group.com
- Address: Al Quoz 1, Street 10, Opposite Topaz, UAE
By using this website, you acknowledge that you have read and understood this Privacy Policy, User Agreement, and Refund/Exchange Policy and agree to abide by their terms.
One 11 offers luxury car rental services for those who desire the freedom and thrill of self-driving. With a premium fleet of high-end vehicles, customers can experience the ultimate in comfort, style, and performance, all while enjoying the convenience and privacy of driving themselves.
Copyright @2024 One11 Luxury Rentals. All rights reserved
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